Shipping Policy

At Pakistan Defence Store, we aim to process and deliver your orders as quickly and safely as possible.

Delivery Time

Our standard delivery time is approximately 3–5 working days after your order has been confirmed.

Delivery times may vary depending on your location, courier operations, public holidays, weather conditions, or other circumstances outside our control.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

Any free-shipping promotion or minimum-order requirement will be clearly mentioned on our website when available.

Order Processing

Orders are processed after successful confirmation.

Please ensure that your:

Full name is correct
Phone number is active
Complete delivery address is provided
City and area details are accurate

Incomplete or incorrect delivery information may result in delays.

Order Tracking

Once your order has been dispatched, tracking information may be provided where available.

Courier tracking updates can sometimes take additional time to appear after dispatch.

Delivery Attempts

Customers are requested to remain available on the provided phone number when the courier attempts delivery.

If a shipment is returned due to:

Customer unavailability
Incorrect address
Unreachable phone number
Refusal to accept the parcel

additional delivery charges may apply if the order needs to be shipped again.

Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, occasional delays may occur due to courier or operational circumstances.

Pakistan Defence Store is not responsible for courier delays that are beyond our reasonable control, but our team will assist you with tracking and delivery-related concerns.