Privacy Policy

At Pakistan Defence Store, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or contact us.

Information We Collect

When you use our website or place an order, we may collect information including:

Full name
Phone number
Email address
Billing and shipping address
Order and transaction details
Payment-related information processed through secure payment providers
Device, browser, and website usage information
Any information you provide when contacting customer support

How We Use Your Information

We may use your information to:

Process and confirm your orders
Arrange shipping and delivery
Provide order updates and customer support
Handle returns, exchanges, and complaints
Improve our website, products, and services
Prevent fraudulent transactions and maintain website security
Send promotional offers or marketing communications where permitted

Sharing of Information

We may share necessary information with trusted third-party service providers including:

Courier and delivery companies
Payment processors
Shopify and website service providers
Analytics and marketing platforms

We only share information where necessary to operate our business and provide our services.

Pakistan Defence Store does not sell or rent your personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and measure advertising performance.

You can control or disable cookies through your browser settings, although some website features may not function properly as a result.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable laws, you may request to:

Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information
Withdraw consent for certain communications

Some information may need to be retained for legal, accounting, fraud prevention, or business record purposes.

Third-Party Links

Our website may contain links to third-party websites or services. Pakistan Defence Store is not responsible for the privacy practices or content of those external websites.